We apply the same return and exchange rules for the products you have chosen from premium brands' stores in Istanbul, according to each brand's own procedures. Upon the acceptance or rejection of the brands, we, as an intermediary institution, are obliged to convey their answers to you verbatim. Our customers can also take the products to their stores and follow these processes. The product offered by Aşk Moda to our valued guests within the scope of 100% customer satisfaction; It is service, not brand models.

All products you order from our system are included in the scope of special orders. The products we bring from abroad are brought to Turkish customs with a customs fee allowance of 20-23% of the ordered amount. In this sense, customers who want their orders to be refunded are refunded on the condition that the total amount is deducted from customs costs and international and domestic shipping costs. In addition, we accept unconditional return of defective or defective products.

Change requests are accepted only based on size and pattern characteristics. Model and color changes are made by creating a new order after starting and ending the return process of the purchased product. Domestic shipping fees in the change processes are the responsibility of the buyer.

International and domestic shipping fees for the products you want to return are covered by our customers. Domestic cargo for the products you want to return.   Send it via and our customer code is 305301956 We recommend that you forward it as. In addition;