Payment

The most important issue for Aşk Moda is the safety of users. Therefore, payment information is checked as soon as the order is placed.

Therefore, before your order can be shipped, you must first be sent an e-mail confirming your order.

Under normal circumstances, your purchases from Aşk Moda will be delivered to Istanbul by CARGO according to the product supply region and stock status following the e-mail you receive, provided that the bank confirmation of the order is received properly.

Orders placed after 14:00 on Fridays will be processed on Monday. Transactions are not made on holidays and public holidays.

Order deliveries

You can track the cargo of your order here . (If you do not know your cargo tracking number, you can ask it from our customer representatives by sending an e-mail to Destek@askmoda.com.)

Orders placed within Istanbul will be delivered within 3-17 business days (Monday-Friday) at the latest after receiving bank and financial approval, and orders placed outside Istanbul will be delivered within 5-25 business days (Monday-Friday) at the latest.

Orders placed after 14:00 will be processed the next day.

Transactions are not made on holidays and public holidays.

Domestic deliveries and Supply Processes

Domestic procurement processes; Products to be brought from America will be delivered within 10 - 17 business days; Products coming from Europe will arrive within 3 – 7 business days; It is delivered to you from Australia and other countries within 12 - 25 days. In case of delays due to customs etc., supply processes will be extended and Aşk Moda Support Team will inform its customers.

International deliveries and Supply Processes

Aşk Moda also provides international deliveries. Fees and shipping companies vary by country.

Foreign procurement processes; The arrival process to Turkey varies depending on the cargo company selected from which country the order is placed.

Please contact our Support Team by email or phone.

Are there any products that are prohibited or restricted for sale in Aşk Moda?

Aşk Moda has a company approach that complies with ethical commercial rules. For this reason, it does not carry out the sales, marketing and presentation of such products by anticipating the satisfaction and comfort of the customers.

If you haven't received your order...

To resolve your questions and problems regarding your order, it will be sufficient to send an e-mail to the Customer Services Representatives Destek@askmoda.com . Our experts will evaluate the situation as soon as possible and contact you to provide information about solutions.

Safe Shopping Guarantee

Aşk Moda is protected by the most advanced security systems and provides one hundred percent security for shoppers.

No third party, including Aşk Moda personnel, can access the personal information, credit card data and all other sensitive information of our company members without permission.